Eye Specialty Group is pleased to announce the implementation of Clearwave Patient Registration Kiosks to their Memphis location.
As the first physician group in Memphis to adopt the Clearwave technology. Eye Specialty Group again proves to be a leader of innovation in patient care and improving quality of care. This new technology will be utilized to help transform the patient check-in process, improving service and quality.
Our goal in implementing Clearwave’s registration kiosks is to improve our patients overall experience when they come to Eye Specialty Group “ says Cindy Brandon, Director of Business Services. This paperless system will increase the accuracy of patient demographics. To register, patients will simply insert their drivers license and insurance cards into the kiosk. The system will confirm the patients information in 8 seconds, reducing trips to and from the front desk, while eliminating repetitive paperwork forms and surprise billing errors.
“Our patients expect us to be a leader in eye care and customer service” say Thomas Brown, CEO of EYE Specialty Group, this will allow us to speed up the patients check in process, reduce wait time and deliver the best patient experience possible.