At Eye Specialty Group, we are committed to deliver value-based care to all of our patients. As part of that commitment, Eye Specialty Group has developed a Compliance Program that works to address any compliance issues identified through ongoing auditing and monitoring activities and reports received from patients and employees.
For compliance concerns, such as standards of conduct or suspected violations of law, please contact the Compliance Department at 901.820.2225.
Eye Specialty Group is committed to providing an environment in which all individuals are treated with respect and dignity. To promote such an environment any harassment and discrimination is strictly prohibited. Further, in accordance with Title VI and VII of the Civil Rights Act of 1964, Eye Specialty Group treats all persons without regardless of their gender, race, religion, national origin, disability, age, physical and/or mental disability, military status, veteran status, or any protected characteristics.
If you need these services, contact Olivia Simmons, who coordinates Eye Specialty Group’s Compliance with Section 1557, the nondiscrimination provision of the Patient Protection and Affordable Care Act (ACA). If you believe that Eye Specialty Group has failed to provide these services or discriminated in another way based on race, color, national origin, age, sex or disability, you may file a grievance with this office. Section1557Coordinator@esg.md
You may also file a civil rights complaint with the U.S. Department of Health and Human Services (HHS) through the Office for Civil Rights Complaint Portal or by mail or phone:
U.S. Department of Health and Human Services
Room 509F, HHH Building
Washington, DC 20201
1-800-368-1019
1-800-537-7697 (TDD)
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